All items are custom made after you have placed your order and thus current time from order to shipping is up to 2 weeks.
If you are purchasing a gift and want to reduce the time required to make your item, please add this listing to your order.
Your order will ship in the selected time frame from the date of your order. I count business days as (M-F) although try to accommodate and ship items as quickly as possible.
Please note purchasing this listing does not affect the time it takes USPS to transport your order and I cannot be held responsible for delivery delays due to holiday shipping schedules. You may also add priority shipping to your order if you would like to decrease the shipping time frame.
Thank you for your understanding.
1 business day
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Request a cancellation within: 6 hours of purchase
But please contact me if you have any problems with your order.
Your order will be created after purchase according to the specific choices you select. Please select the size needed, the color of webbing, and style of the collar. Because these items are personalized to your request I do not accept returns. Please make sure that you have ordered the correct size.
Most of my collars are 1" wide. These are typically too wide for small breeds of dogs. I do have some 3/4" and 1.5" collar widths available that will be noted on the individual listings.
These are my collar sizes. I encourage you to measure your dog's neck to ensure proper fit.
Small /Medium 13-17"
Since each item is custom created, I do not accept returns or exchanges orders. If you need to tweak your order (ie change the size or webbing color, please contact me within 24hrs).
If you receive a defective product (or have any other issue), please contact me within 14 days of delivery.
Please note that damage caused by your dog chewing, scratching or doing any other damage to the item is not considered "defective" and cannot be returned.
Each collar can be customized with your choice of webbing. The WEBBING is the nylon that the ribbon is sewn to and creates the structure of the collar. I carry over a dozen different color options and any can be used for any collar. If you don't see the webbing color you would like from the selection box, just message me.
The Ribbon is the design of the collar/pattern of the collar. Occasionally I will have a couple choices but most of the time this is a set color and is not changeable.
Any questions? Please don't hesitate to message me.
All international shipping includes a customs declaration with the value of your purchase. Buyers are responsible for any VAT or duties that might be imposed.
Wholesale is occasionally available. Please contact me to discuss options.
You will find current processing times (the time it takes to make your order) in the Shipping section of the main description page. This is the time it takes from when you place your order to when it leaves my shop.
Items are made in the order they are received. If you need your order to ship out before the stated time frame, please contact me before you order or you may purchase the "Rush My Order" listing. All items are shipped using USPS parcel post and take from 3-7 days to arrive. You may also elect to upgrade to priority shipping at checkout.
I am happy to convert any of our collars into a Martingale Style. Simply add the add on listing to your order.
You will find the listing under "Metal Buckles/Martingales"
or you can click on this link:
Jan 9, 2017